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BUSINESS MANAGEMENT SKILLS SERIES
Interviewing Skills
Targeted Skill Level: Basic
Duration: .45 - 1 hours
COURSE DESCRIPTION
An interview, skillfully executed, is a reliable tool to select the right person for the right job at the right time. On the other hand, poor interviewing often leads to poor hiring and its resultant high turnover, low productivity and low employee morale. Interviewing Skills focuses on the planning, skills and techniques needed to interview effectively.
GOALS
After completing this course you will be able to:
- Effectively prepare for an interview
- Conduct a behavioral interview to elicit the most useful information
- Foresee and avoid illegal questions during the interview
CASE STUDY
Ken Coleman has two positions he must fill. He skillfully interviews two candidates and then makes his decisions. The case study focuses on Ken's interviewing needs and the skills and techniques he uses to arrive at the optimal outcome.
INSTRUCTIONAL PATH CONTENT
- Identify the necessary job skills and match them with behaviors
- Create the profile of a successful candidate
- Analyze the candidates' resumes
- Create an interview plan
- Conduct the interview
- Establish rapport
- Question skillfully
- Avoid illegal questions
- Assess skills
- Listen Actively
- End the interview effectively
- Evaluate the information and makes the decision(s)
JUST-IN-TIME CONTENT
- "Ask the Experts"
- FAQ Interview Plan Tool
- Identifying job skills
- Creating the ideal candidate profile
- The interview plan
- Related Theory Content and Samples
- Technical and professional skills
- Interpersonal and Communication skills
- Sample open-ended questions
- Sample illegal questions
- Listening tips
- Self-evaluation
Presented in the Interactive Directed Learning Model™
Call us at 610.388.0969 or use our convenient contact form.
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